Welcome to CRAFVÉ. By accessing our website or placing an order with us, you agree to the following terms and conditions. These terms govern your use of our services, products, and interactions with CRAFVÉ (referred to as “we”, “our”, or “us”).
Please read these Terms & Conditions carefully before proceeding with your purchase.
1. Products & Customization
All products offered by CRAFVÉ are created with care, often involving custom branding, personalization, and made-to-order craftsmanship.
Product visuals on the website or shared in presentations are representational. Final products may differ slightly in color, material, or packaging depending on availability and production constraints.
You are responsible for verifying all customization details (logos, artwork, names, colors, specifications) before approving production.
2. Order Acceptance & Fulfillment
An order is considered confirmed only upon written approval (via email or digital confirmation) and receipt of advance payment as per the agreed terms.
CRAFVÉ reserves the right to accept, decline, or cancel any order based on availability, feasibility, payment clearance, or brand policy.
We do not guarantee fulfillment of any order without prior written confirmation and final artwork approval.
3. Lead Times & Delivery
All delivery timelines shared at the time of ordering are estimated and based on standard production and shipping conditions.
CRAFVÉ shall not be held responsible for delays caused by unforeseen circumstances, courier delays, or force majeure events.
For events, festivals, or launch-based gifting, we recommend placing orders well in advance to avoid last-minute issues.
4. Pricing & Payments
All prices are quoted based on the custom requirements of the client and are subject to change depending on materials, design, quantity, and delivery timelines.
Applicable taxes, duties, and delivery charges will be added to the final invoice unless otherwise specified.
Payments must be made through approved modes only. Full payment or a deposit may be required before production begins.
5. Returns, Refunds & Replacements
Due to the customized nature of our offerings, returns are not accepted once production is complete.
Please refer to our Refund & Returns Policy for more information.
6. Intellectual Property & Brand Usage
All client logos, brand names, and designs used during customization remain the property of the respective client.
CRAFVÉ may display final products (excluding confidential designs) in its portfolio or promotional content unless a non-disclosure agreement (NDA) is signed.
The website and its content—including text, images, logos, and creative elements—are the intellectual property of CRAFVÉ and cannot be reproduced without permission.
7. Privacy & Data Usage
We respect your privacy. Any personal or business data shared with us will be handled in accordance with our Privacy Policy.
8. Limitation of Liability
CRAFVÉ shall not be liable for indirect, incidental, or consequential damages arising from the use of our products or website.
Maximum liability shall not exceed the value of the products ordered by the client.
9. Governing Law
These terms shall be governed by the laws of the Republic of India. Any disputes arising out of this agreement shall be subject to the jurisdiction of courts located in [City, India] (insert registered business location).
Need Help or Have Questions?
We’re happy to assist you with any queries regarding our terms, orders, or services.
📧 Email: enquire@crafve.com
📞 Phone No: +91 7710841089
🕐 Working Hours: Mon–Sat | 10:00 AM – 6:00 PM
CRAFVÉ – Where Gifting Meets Craftsmanship & Commitment