At CRAFVÉ, every order is more than a shipment—it’s a crafted expression of gratitude, celebration, and brand identity. We take pride in ensuring that your customized gifting and merchandise arrive with care, on time, and in perfect condition.
Order Processing
Each order is thoughtfully prepared with precision and customization. Please allow 7 to 14 business days for production, depending on the product type and order volume.
Bulk or fully customized items (e.g., branded hampers, apparel, or awards) may require longer lead times.
You will receive an order confirmation email followed by regular updates once production begins.
Shipping & Delivery
We offer nationwide delivery across India and international shipping on request.
Standard Shipping:
Estimated delivery: 3–7 business days post-dispatch (India)
Delivery partners: Reputed logistics services (e.g., Delhivery, DTDC, BlueDart, FedEx)
International Shipping:
Available for select regions.
Charges and delivery time may vary by country and customs policies.
Please contact us for international quotes and timelines.
Packaging with Care
All products are packed securely using high-quality materials to ensure that your gifts arrive in pristine condition. Special attention is given to fragile, edible, and luxury items.
Edible gifts are packed in food-safe, tamper-proof materials.
Gift sets and hampers come in branded, elegant packaging suitable for presentation.
Shipping Charges
Shipping charges are calculated based on:
Order volume and weight
Delivery location
Delivery speed (standard or express)
Any applicable shipping costs will be communicated clearly during the quotation or checkout stage.
Delivery Timelines
We work closely with our partners to deliver on time, every time. While most deliveries are made as scheduled, please note:
Delivery delays may occur due to natural calamities, logistics strikes, or high-season demand.
CRAFVÉ is not liable for delays caused by third-party courier services.
Order Tracking
Once your order is shipped, you will receive a tracking ID via email or WhatsApp, allowing you to monitor delivery status in real-time.
Failed Deliveries
In case of failed deliveries due to:
Incorrect/incomplete address
Recipient unavailability
Refusal to accept delivery
We will contact you to attempt a redelivery. Additional charges may apply for repeated attempts.
Damaged or Lost Packages
If your package arrives damaged or does not reach its destination:
Contact us within 48 hours of delivery.
We will initiate a resolution, which may include a replacement, refund, or re-dispatch depending on the case.
Need Help?
Our team is here to ensure your gifting experience is seamless and stress-free.
📧enquire@crafve.com
📞+91 7710841089
Mon–Sat | 10:00 AM – 6:00 PM
CRAFVÉ – Made with Heart, Delivered with Care.
Let us help you make a lasting impression—one perfectly packed gift at a time.